Hear from our valued clients
At Kfluxury Professional Services, our clients' satisfaction is at the heart of everything we do. We are incredibly proud of the relationships we build and the exceptional experiences we create. Read what our discerning clients have to say about our personalised care, meticulous attention to detail, and unwavering commitment to excellence.
We found K & F Luxury Concierge whilst staying in the Cotswolds and were delighted with the exceptional service they provided throughout our trip.
Shortly after arriving from London, we realised we needed a number of essentials for our stay, including milk, laundry detergent, matches, bottled water, and a newspaper. One quick message to K & F Luxury Concierge and everything was sourced and delivered, saving us valuable holiday time.
As the week progressed, we found ourselves relying on their services more and more. They arranged dry cleaning, booked a wonderful spa experience for my wife and daughter, and even helped me organise flowers and a special gift as a surprise for my wife.
What impressed us most was their willingness to help with anything we needed. Every request was handled promptly, professionally, and with a genuine personal touch. Their local knowledge and attention to detail made our stay far more relaxing and enjoyable.
K & F Luxury Concierge provided a level of service that exceeded our expectations. We would highly recommend them to anyone visiting the Cotswolds and will certainly be using them again.
• The Harrison Family, London
Exceptional service from start to finish. We were met at the airport by Fab, whose professionalism, warmth, and attention to detail immediately stood out. With all five of our bags taken care of and a luxury limousine waiting, we felt like VIPs from the moment we arrived. His expert local recommendations helped us make the most of our stay in the Cotswolds. Seamless, elegant, and completely stress-free. We wouldn’t travel without K F Luxury Concierge again.
• Sarah & Michael T., Washington, USA
We discovered K & F Luxury Concierge whilst planning a family break in the Cotswolds and cannot recommend their services highly enough.
Before our arrival, they arranged a beautiful welcome hamper stocked with groceries, local treats, fresh milk, snacks, and all the essentials we needed for our first few days, allowing us to settle straight into our holiday.
Throughout our stay, they helped us book tickets for local attractions and events, recommended fantastic places to visit, and were always on hand whenever we needed assistance. When one of our children became unwell, they kindly collected the medication we needed from a local pharmacy and delivered it directly to our accommodation, saving us a great deal of stress and inconvenience.
One evening, we wanted a special night out together and K & F Luxury Concierge arranged a trusted babysitter, allowing us to enjoy a wonderful evening knowing our children were well cared for.
Nothing was ever too much trouble. The service was professional, responsive, and genuinely personal. It felt like having a trusted local friend available whenever we needed help.
K & F Luxury Concierge made our family holiday far more relaxing and enjoyable, and we would not hesitate to recommend them to anyone visiting the Cotswolds.
Richard & Claire M., London
This was our second time using Fab and Kym at K & F Luxury Concierge, having stayed in touch since our previous holiday in the Cotswolds. This time, we decided to use their services from the moment we landed until the day we left, and once again, our expectations were exceeded.
Fab greeted us at the airport and took care of everything, making our arrival completely stress-free. When we arrived at our accommodation, we were delighted to find a beautiful welcome hamper waiting for us, along with flowers and a thoughtful gift that had been arranged in advance.
During our stay, the children were keen to visit Gloucester Cathedral after discovering it had been used as a filming location in the Harry Potter films. Fab and Kym organised everything for us and suggested other family-friendly attractions we would never have found on our own.
They also secured tickets to the opera for my wife and me, arranged a trusted babysitter for the evening, recommended some outstanding restaurants, and even helped with shopping and local bookings throughout our stay.
What sets K & F Luxury Concierge apart is that nothing is too much trouble. Whether it was a last-minute request, local recommendation, booking, delivery, or simply advice, they were always available and happy to help.
Rather than feeling like a concierge service, it felt like having trusted local friends looking after us throughout our holiday. Their attention to detail, professionalism, and genuine care made our trip unforgettable.
We wouldn’t consider visiting the Cotswolds again without contacting Fab and Kym first.
Jonathan & Rebecca S., London
Our group of twelve booked a beautiful manor house near Kingham for a week-long stay in the Cotswolds and decided to use K & F Luxury Concierge to help organise our holiday.
From the outset, Fab and Kym were incredibly helpful. They provided recommendations for the local area, arranged activities, and helped us make the most of our time together without the stress of researching and booking everything ourselves.
One of the highlights of the week was a visit to Daylesford, where several members of our group enjoyed coffee, light shopping, and spa treatments. The arrangements were seamless, allowing everyone to relax and enjoy the experience.
Later in the week, we were keen to celebrate a special occasion at a Michelin-starred restaurant. Unfortunately, when we contacted the restaurant directly, we were told it was fully booked. We mentioned this to Fab, and within a short time he had managed to secure a table for our entire group. We still have no idea how he managed it, but it became one of the most memorable evenings of our holiday.
Throughout the week, Fab and Kym assisted with restaurant reservations, local recommendations, transport arrangements, and a number of last-minute requests. Their local knowledge and extensive network of contacts proved invaluable.
The service was discreet, professional, and highly personalised. Having K & F Luxury Concierge available throughout our stay transformed what would have been a wonderful holiday into an exceptional one.
We would highly recommend their services to anyone planning a group stay in the Cotswolds and look forward to using them again.
David & Caroline W., Edinburgh
“Our family had been enjoying a wonderful holiday in the Cotswolds when our youngest son became unwell unexpectedly.
Being away from home, in an unfamiliar area, and with a worried child on our hands, we weren’t sure where to go or how quickly we could get the medication he needed. We contacted Fab at K & F Luxury Concierge, hoping he might be able to point us in the right direction.
Within a short time, Fab had located a nearby pharmacy, collected the medication on our behalf, and delivered it directly to our accommodation. What could have been a stressful afternoon was handled quickly, calmly, and professionally.
What impressed us most was that he genuinely cared. He checked in later to make sure our son was feeling better and asked if there was anything else our family needed.
Anyone can help with restaurant bookings and recommendations, but it is when something unexpected happens that you discover the true value of exceptional service. Fab and Kym went above and beyond for our family and turned a potentially difficult situation into something we no longer had to worry about.
We are incredibly grateful and would highly recommend K & F Luxury Concierge to anyone visiting the Cotswolds.”
Peter & Amanda H., Manchester
Our family had planned a week in the Cotswolds filled with countryside walks, gardens, picnics, and outdoor activities. Unfortunately, the weather had other ideas, and after we arrived, it became clear that much of the week was going to be wet and rainy.
Rather than letting the weather spoil our holiday, we contacted Fab and Kym at K & F Luxury Concierge for some advice. Within hours, they had put together a fantastic selection of indoor activities tailored to our family.
They recommended and arranged visits to Gloucester Cathedral, which the children loved because of its connection to the Harry Potter films, secured tickets to local attractions, suggested museums and historic houses, booked spa treatments for my wife and found family-friendly restaurants for the evenings.
Every recommendation was thoughtfully chosen and suited our family perfectly. What could have been a disappointing week became one of our most memorable family holidays.
Their local knowledge was outstanding, and they seemed to have a solution for every challenge the weather presented. Instead of spending hours searching online and making bookings ourselves, we were able to relax and enjoy our time together.
The service was personal, professional, and completely stress-free. We would highly recommend K & F Luxury Concierge to anyone visiting the Cotswolds, whatever the weather.
Andrew & Victoria P., Surrey
Our holiday in the Cotswolds got off to a less-than-ideal start when two of our suitcases failed to arrive with us at the airport.
After a long international flight from the United States, the last thing we wanted to do was spend our first few days chasing airlines, shopping for essentials, and worrying about when our luggage might turn up. Fortunately, we had already arranged for K & F Luxury Concierge to assist us during our stay.
Fab immediately stepped in to help. He liaised with the airline on our behalf, kept us updated on the progress of our luggage, and ensured we had everything we needed while we waited. He even arranged the delivery of essential toiletries, clothing items, chargers, and other necessities directly to our accommodation.
A situation that could easily have disrupted the start of our holiday became little more than a minor inconvenience. We were free to relax and enjoy our time in the Cotswolds while Fab and Kym handled the details.
When our luggage finally arrived, they arranged for it to be delivered directly to us, saving us yet another journey and a great deal of hassle.
It was a perfect example of the value of having knowledgeable, well-connected local experts looking after you. Their service was exceptional, and their support turned a stressful situation into a seamless experience.
We cannot thank Fab and Kym enough and would highly recommend K & F Luxury Concierge to anyone visiting the Cotswolds.
Michael & Jennifer R., Boston, Massachusetts, USA
During our week-long stay in the Cotswolds, one of our group casually mentioned that it was her birthday the following day. Unfortunately, none of us had realised beforehand, and with restaurants fully booked, no cake ordered, and no gifts arranged, we thought the opportunity for a proper celebration had passed.
We mentioned the situation to Fab and Kym at K & F Luxury Concierge and were amazed by what happened next.
Within a matter of hours, they had arranged a beautiful bouquet of flowers, sourced a thoughtful gift, organised a birthday cake, and secured a table for our group at a fantastic restaurant despite availability being extremely limited.
When the birthday girl arrived at dinner, she was completely surprised. The flowers were waiting, the cake appeared at just the right moment, and the entire evening felt effortlessly organised.
What could have been a forgotten birthday became one of the highlights of our holiday and a memory our whole group will cherish for years to come.
Fab and Kym have an incredible ability to make things happen, even at the last minute. Their attention to detail, local connections, and genuine desire to create special experiences set them apart.
If you’re visiting the Cotswolds and want complete peace of mind, we couldn’t recommend K & F Luxury Concierge more highly.
The Swift Group, Atlanta, Georgia, USA
Whilst staying in the Cotswolds, I decided I wanted to surprise my wife with a spontaneous trip to Paris and a special gift to make the occasion even more memorable.
I mentioned the idea to Kym and Fab at K & F Luxury Concierge, and from that moment everything seemed effortless.
Kym, drawing on her extensive travel industry experience, arranged the flights, hotel, transfers, and restaurant reservations, creating a perfect itinerary that fitted seamlessly into our holiday plans.
Knowing I also wanted to buy my wife a piece of jewellery, Fab personally took me to a local jeweller he recommended. His knowledge of the area and understanding of what I was looking for saved me hours of searching. With his help, I found the perfect gift.
When I finally surprised my wife with both the jewellery and the Paris getaway, she was completely speechless.
What started as a passing idea became one of the most memorable experiences of our lives. Every detail was taken care of, and nothing was too much trouble.
The combination of Kym’s travel expertise and Fab’s local knowledge is exceptional. Together they created a truly unforgettable experience that we could never have organised ourselves at such short notice.
We would highly recommend K & F Luxury Concierge and look forward to using their services again.
Robert & Elizabeth M., Dallas, Texas, USA
Experience luxury that is personal, consistent, and genuinely human.
Our clients consistently highlight how smoothly complex, high-pressure requests are handled, often describing the experience as effortless. Beyond flawless execution, they remember feeling supported, understood, and completely looked after throughout. This unique combination of impeccable service and genuine care is what sets Kfluxury Professional Service apart.